Privacy

Reactiv takes the confidentiality of personal data seriously. Please email customer.services@reactiv.co.uk if you have any questions or comments on this Privacy Policy.

Reactiv Privacy Policy sets out the ways Reactiv processes personal data. This Privacy Policy only relates to personal data collected by Reactiv via the Reactiv Website. Any personal data collected by Reactiv is used in accordance with data protection legislation.

This Privacy Policy does not apply to personal data provided to Reactiv by any other means or via any other website. Users should be aware that if they provide personal data to other companies, the privacy policies of those companies determine the uses to which that information is put and Reactiv Privacy Policy will no longer apply.

Use Made of Personal Information

Personal information provided to Reactiv via the Reactiv website will be used for the purposes outlined at the time of collection.

In addition, personal information may be used for statistical analysis.

Personal data will be collected and processed by Reactiv for the following purposes:

To provide goods and services, and to process orders placed with Reactiv; administration; and marketing, advertising and promotions, unless a user elects to opt-out of receiving such communications; notification of events, workshops and training session, unless a user elects to opt-out of receiving such communications.

Processing personal data for the above purposes may entail sharing the information with employees, contractors, agents and professional advisors of Reactiv. However, written agreements exist between Reactiv and such parties that there must be no disclosure or further processing of such personal data.

From time to time Reactiv will share personal information with selected third parties. However, a user is free to elect not to receive marketing communications from such third parties.

Order Forms

Reactiv order forms request personal data, including contact details. This data is used to fulfil customer orders and for billing purposes. If Reactiv has trouble processing an order; the contact details will be used to advise the user accordingly.

Consent

By providing personal data to Reactiv users consent to the processing of such data by Reactiv as described in this Privacy Policy.

Use Made of Data for Direct Marketing Purposes

At each point of data collection users are given the opportunity to opt-out of receiving future direct marketing material from Reactiv. Where users do not opt-out of such communications, Reactiv may provide information on Reactiv products, membership services, events, and training and education programmes. If at any time users want Reactiv to stop sending such communications they should write to: Reactiv, Elant House, Old Power Way,  Elland, West Yorkshire, HX5 9DE.

Disclosure of Data to Third Parties

At each point of data collection users are given the opportunity to opt-out of having their personal data being passed on to selected third parties. If users do not Opt-out, Reactiv may, in limited circumstances, share such data with carefully selected third parties who may contact users regarding events, products, services, and training and education programmes that may be of interest to them. The personal information you provide may also be used for the purposes of: identity verification, credit and risk management, revenue collection, database verification and enhancement.

The broker may keep the information for several years. If you would prefer your information not to be used in these ways you should write to: Reactiv, Elant House, Old Power Way, Lowfields Business Park, Elland, West Yorkshire. HX5 9DE.

Verifying, Updating and Amending your Personal Information. If, at any time, a user wants to verify, update or amend their personal data they may write to: Reactiv, Elant House, Old Power Way, Lowfields Business Park, Elland, West Yorkshire. HX5 9DE.

Verification, updating or amendment of personal data takes place within 40 days of receipt of the request.

Cookies

A “cookie” is a small text file that is put by a website on a user’s computer hard drive. Internet browsers normally accept cookies by default; however, it is possible to set a browser to reject cookies. If a member sets up his or her browser to reject Reactiv’s cookie, he or she may still use the website.

Cookies are often used to tell the website a user is registered and to personalise the user’s visit to the website.

Cookies used by Reactiv to track movement by the Member purely for statistical analysis. The Reactiv cookies do not analyse visits to other websites or track any Internet searches undertaken whilst on the Reactiv website.

Links to Third Party Websites

This Privacy Policy applies solely to the personal data collected by Reactiv and does not apply to third party websites users may access from this website.

Reactiv is not responsible for the privacy policies of third party websites. Reactiv advises users to read the privacy policies of other websites before registering any personal data.

Security

Reactiv holds your personal data in accordance with the security provisions of the Data Protection legislation.

If you have any questions about security please Please email customer.services@reactiv.co.uk.

Notificaton of Change

Reactiv will notify all members of any changes it makes to its Privacy Policy. If Reactiv decides to change its Privacy Policy, it will post such changes on this page so that you are always aware of how Reactiv uses your personal data.

Users have the right to ask Reactiv for a copy of the personal data held about them and to request that Reactiv correct any inaccuracies in that information.

Policy against advertising our website using unsolicited email messages

We require that all e-mails promoting reactiv.co.uk  or its products and services are sent only to customers who have agreed to receive such messages. We prohibit any advertising of our brand and Web site using unsolicited email messages. Not complying with this policy will cause partnership termination and/or affiliate account termination. If you feel you have been sent unsolicited emails promoting our brand or website and you would like to register a complaint, please email our Customer Services department (customer.services@reactiv.co.uk). We will immediately investigate all allegations made related to unsolicited messages.

For any other questions or concerns, please Please email customer.services@reactiv.co.uk. Or you can write to Reactiv, Elant House, Old Power Way, Lowfields Business Park, Elland, West Yorkshire. HX5 9DE.

We supply a link at the bottom of each e-mail to manage your subscription. We also provide you with a mailing address to contact us if you have any problems.

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